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Robert Malgieri
1.0
This camera sucks do not buy itReviewed in the United States
This product is probably the worst thing I’ve have ever bought on Vantrue it literally stopped working after about seven or eight months and because the window closed for a return I am now stuck with this camera that just does not work. I have tried calling for support that did not work either. I spent a lot of money on this camera and wanted to use it for Ubering. So now I will try a different model I wouldn’t suggest this product to anyone if it breaks you’re pretty much out of luck
Bruce T
Like most, I did a lot of research and found the only 2 way dash cam for everyone protection is the Vantrue N2 Pro.Format of the mini SD Card was easy, following the directions and using the camera.The first time out and it worked like a charm.5* From this ride share driver.
Loretta Kieffer
I use it for Recording my drives . A little hard to set up in the beginning because the instruction book is so small. So I watched the video on Vantrue and that made it easy. I wish it hooked up to my phone that would make it easier to retrieve video
Scott
Camera works as it should right out of the box. Hooked mine up via the ODB II cable so that parking mode can function properly. Had it installed and up and running in under an hour.I guess my only complaints would be:-No app for configuration.-No custom sensitivity settings for parking mode, it's either on or off.-No indicator that parking incidents occurred, you have to weed through all the videos.Overall though, for the price point, it's a good dash cam and performs as advertised.UPDATE June 2021: Camera recording quality seems to degrade over time. I have even swapped out the memory cards with new, no improvement. Not sure what is going on inside the camera that can cause the video to degrade.I have also noticed that cloudy days cause grainy footage to be recorded. Support will tell you to adjust exposure, but that just washes it out or makes it too dark. Lowering my review from 5 stars to 3 stars. Not a good value after all.
Ian Andrews
This is the very best camera on the market. I am an uber driver and the camera works amazing at night! I have never had a problem with it. On top of the quality of the camera it self, the company actually cares about its customers. This company goes above and beyond to make sure the customer is satisfied. All other companies need to take note and model their business plan after Vantrue's.
Vantrue Customer
So, my N2 is hard wired (constantly on) and I just did the latest firmware update a few weeks back. There was an incident and when I went to pull the footage, it hadn't recorded since a month earlier. I formatted the card and started over. Just today, a mechanic opened my hood and didn't latch it all the way. It flew open and damaged my car. Go to get the footage from my N2... it stopped recording 2 weeks ago. I haven't played with it. I turned it on, I set it to record and left it alone. There's been many reported issues with this camera and recording. I'm super pissed.
Copper Star Executive Transport
This is the best dashcam I've ever used. I live in Arizona where temperatures are extreme in the summer months. This dashcam will stand up to the summer heat with no distortion to picture quality. Quality 1080p video, both inside and outside of the vehicle day or night. The setup is very easy; just insert the micro SD card into the device, turn it on and the camera will prompt you to format the media. Scrolling through the Setup Menu is simple enough too; just two buttons to press. Though you probably won't need to. The default settings are perfect for most applications. My favorite features are the audio recording capability and parking mode. I also like the small footprint. It doesn't obstruct my view when mounted to the windshield. The interior facing camera is adjustable so you can place the unit behind the rear-view mirror, rotate the lens, and be able to capture a view of the back seats. This device is only surpassed by the customer support from VanTrue. I've contacted the customer support team twice by email and received a prompt response from them that corrected my issues. There wasn't any back and forth with endless emails and computer generated, boilerplate responses. Notification of firmware updates are sent to registered users. Download the update to the SD card in the camera, turn it on, and the updates are installed automatically.Thank you VanTrue for a quality product and great customer service.Jay Van Spyker, OwnerCopper Star Executive TransportPhoenix, AZ
Big daddy
Torrnike
Update: I've finally received help and my issue is resolved. Very pleasedI am very sorry to be writing this review, because it was working like a charm at first, but after 9 month, connection of the camera starting to malfunction. Now it is completely dead. Asked for replacement and the seller is just wasting my time.
Ryan Bowie
Julio
Blake
It stopped recording and none of the buttons would work. It only lasted 4 months. When the camera was operating as advertised, it was fantastic. Make sure you buy the extended warranty if you decide to purchase one of these.
Ian
This camera surprisingly fits very well on my windscreen. At first I thought it would be oversize, fortunately the actual size is just enough. I love the picture quality both at night and day. I like the so many options available.
Desmond
Vantrue N2 Pro Uber Dual Dash Cam Dual 1920x1080P Infrared Night Vision Front and Inside Dash Camera -All of these models ship with a lithium-ion battery that WILL FAIL (Not if) within an 10-20 month period. Once the battery begins to fail, your camera will constantly have the date reset to 2017.You may think "well who cares about the date?" Well guess what?The loop recording capability will fail with it.The camera will STOP over writing old files, so you will be stuck with the first pass of the SD card.When I noticed this, I contacted support and let them know it was an issue.I was glad-handed and strung along with pointless fixes until the camera passed the warranty point.(they are very insistent to not attempt to diagnose or replace the battery - they know they batteries are garbage and just string you along).Once I discovered the battery was at fault, Vantrue told me to to inquire about their "testing program". They wanted me to buy ANOTHER camera, at cost, and beta test it for them for a 'potential discount'?You have to be kidding me."SORRY FOR SELLING YOU JUNK, BUT PLEASE BUY SOME MORE JUNK AND MAYBE WE MIGHT REFUND YOUR COST, of the SECOND PURCHASE."You have to be kidding me? For the money I spent on this camera I expected better. Anyone considering this product, RUN AWAY. It's trash and the company uses flawed lithium-ion batteries instead of capacitors. These cameras are DISPOSABLE.Save yourself some trouble and your money. Avoid this company and it's trash items.Look for a better camera that uses capacitors. These guys sell junk and they don't replace the failed hardware.
T. F.
Camera began losing time/date retention 15 months in to its 18 month warranty, despite removing it from the window mount and putting away in center compartment - out of direct heat/cold - when not in use. Customer Service replaced camera without issue, thankfully, but now I'm leery. Warranty of 18 months is too short for a camera this expensive that is prone to battery failure not even two years into ownership - bear in mind, as even stated by manufacturer, battery is for the sole purpose of retaining settings and not for unplugged usage. This is a MASSIVE defect, because the camera's loop recording feature overwrites oldest footage with newest one, using the recordings' timestamps to determine this. I have lost important footage the day that I've needed it, because the moment the camera is turned off, it becomes a time bomb - the next time the camera turns on and begins recording, it overwrites the 'oldest' video file, which actually is the most recent recording due to the timestamp having been reset to the oldest possible date in the settings.Newer model of this camera has a capacitor and should be vastly superior, but it is also vastly more expensive. Camera itself is pretty good, but not anywhere near the quality it should be for its price. Not worth the money BY A LONG SHOT. Do not waste your money on poor choices of dash cameras in this oligopoly market. Pass on Vantrue; look for one that is reputable and has a much better warranty length.
Vantrue Customer
I bought it camera a year ago because it was good when its working the first months, 6 months after the fact dealing with a Cold Winter and a Hot Summer in NYC, it does not hold a charge anymore, I even took it out the car and manually charged thru mini USB nothing does not hold a charge. This not worth $200 for the small lithium battery it that will not a charge after a year.
stilllookin
This camera worked great for about a month then it would selectively record. Sometimes it would record both driver and road, sometimes sound was included, sometimes we would get every 2 or 3 minutes to record before it just stopped recording at all.
Jacklyn15
This is okay but problem is usb memory card keep off “pop out” they not stay inside. My opinion they should to add WIFI or Bluetooth into iPhone /Android easy show to police video quickly than take out usb memory card.
Mathew Allen
Great picture and video quality...I drive uber and it is an excelent addition not only for my protection but for the rider's as well...I recommend for anyone that drives uber or lyft
Anthony Hunter
I love this camera. It works great and it’s simple to use. I had a dash cam before that had 2 cameras but it had a separate wire and it had to be mounted with screws. This is so much better. I put one in all of my cars.
Fabio A
Stewart shea
Worth every penny! Clear and easy to install and use!
Josh G. Johnson
Best dash cam out there in my opinion. So many features, the image quality is really incredible, and the fact that it records the front and the inside is helpful if you’re a driver. I was recently in an accident and I’m glad I had the inside footage showing I was paying attention and looking at the road! It helped to make sure I wasn’t at fault for the accident. I’ve had a lot of people see the footage and comment how clear and crisp the video quality is. I’ve also recommended this dashcam to several people who have also purchased it.My favorite feature is that the screen turns off after a minute. This way it’s not a distraction and many passengers don’t feel “threatened” by it because they’re not staring at themselves being recorded. Also, instead of a giant bright red light it has a very dim pulsating blue light that honestly I hardly ever notice. It’s pretty simple to use, there’s just two or three button presses you’ll have to memorize how they work.
Bradford Noonan
CodyBearden
Feels very cheap. Not a whole lot of weight to it. Does not come with a memory card or a wiring harness to hard wire it. Extremely disappointed for having spent $200 and still need to purchase other accessories that should come with it for that price.
Najibullah wafa
Willytom2009
cats are people too
It's awesome - though the first one I bought started getting lines on the video and restarting, the second one I bought is still going strong. I recommend this camera to everyone. Get the gps unit.512gb firmware would be nice
Zhaleh L.
One of the best dash cams I’ve every had! It’s great at night vision and during day! It records inside and out, you can turn it off if you like but it’s pretty cool to have.
Michelle Hitchcock
I love having this camera on my car, it helps me feel safe and has been consistently great.
Laura Denlis
Seems to provide a good image. I hope I never need it.
Imran Shaick
mzwicker
dean
I've had this dashcam for almost 3 months now. When I was doing research on dashcam to buy for my car becuase i was thinking of working as an uber driver. So I decided to buy this dual damcash with an inside cabin view. This dashcam was easy to set up, the only thing that was taking the most time setting up was installing the wire. I'm a really picky person, I want to see a less wire showing in my car as possible. So I had to open the glove compartment to hide all the wire. Another thing I struggle with was the SD card but it was my fault. I didnt know you need to format the sd but after reading the instruction carefully I was able the reformat with my problem. The reformat process was fairly simple as all the instructions are on the dashcam. Camera quality works great durng the day but then at night wiht he oncoming headlights and street lights it can be an issue. But then I dont think any dashcam can overcome the glare. overall the video quality is perfect and will provide clear evidence in case of an incident on the road or with the uber/lyft clients. The other day I've noticed there was a scratch on the side of my card but then when I check the recording nothing shows up. it could be because the scratch was too light so that it didn't activate the motion sensor. After that, I switched the sensor to high. Overall I'm happy with this dashcam.
Voravut Ratanakommon
I originally bought this as a gift but before I could give it to anyone my Anker ROAV DashCam died. The N2 Pro is an upgrade with it's incredibly easy setup, high quality cameras & a great number of options for upgrades. It does exactly what I expect from a dashcam & it has given me an extra peace of mind when on my daily drive. I highly recommend this unit for anyone looking for a good all around solution.
Roger
After my original camera went off, after warranty period, I contacted Vantrue support and they send me replacement! I think it's great service of the nice product! Thank you!
Vantrue Customer
I’ve been using it for a year now but now i’m facing card error. Everytime i use a new card still the same
lionel gaskins
Thought it would have better picture quality, but it's good enough.
Greg H.
I purchased this camera as my "witness" in the event I am involved in an accident. I am in the midst of testing it out as I hope the camera is as good as most of these reviews imply. I will come back in a couple of weeks and update this review. Update: I'm happy with my purchase and the responsiveness of this company.
Vantrue Customer
Charleston
Great product. Camara is crystal clear even in the rain or at night. Unfortunately what they don’t tell you is that when the files fill up on the sd card (which I spent the extra money and bought the larger one) the camara stops overwriting. Big problem since I was involved in a hit and run only to find out that it had stopped overwriting 1 month earlier so no video!! Would have been helpful to know that ahead of time!!!! So you need to go in and format the sd card every few days to be sure!!
Donald Dao
Vantrue Customer
Tana Hughes
I am not happy with my 2 cameras! One of them I have to keep formatting it! It doesn't save video! It goes off and on!
Scott Mc Allister
I love it. It's already paid for itself about 2 times now.
William y.
I use it on my semi truck . Am thinking to get another one just like it .
wenxin diaolong
JH
jon
It works well. It would be nice to have a way to integrate with a mobile app. Other than that, this works as expected
SO Y PARK
It works well. It would be nice to have a way to integrate with a mobile app. Other than that, this works as expected
Robert D Barham
Saeed Almalki
Amanda F.
Extremely easy to set up and use. Watch some YouTube videos on how to hide your wire cord so it is always out of the way. It takes a bunch of small videos which is convenient. Love it for the few months we have owned it so far!
Tony M
Good camera. My only gripe is the mount. It fell and broke the first day. I contacted the seller and they agreed to send me a new one. Said two weeks. It's been that long and I'm still waiting. I said screw it and bought the GPS mount, and that's working fine. I also bought the wire harness that plugs into the car data hook up or whatever, so thats not an issue. Much easier than the hard wire fuse thing they sell. I bought one of those too, but I'm sending it back.
John
Vantrue is a horrible company with horrible products AND customer support.My dashCam is completely broken after 20 months of normal use. Yet they told me they wouldn’t help me.
William O.Evans II
Little querky to formatt the SD card but once you find the setting it takes 5 seconds to do and works great! Not really a dislike but just for the future have an app to control the settings via phone/PC/bluetooth.
Randy Lee
So nice seeeing what’s going on in and outside of yur car .Keeps cops a little more honest
Mark P. Fiordaliso
Use it almost everyday. Picture is clean in front of the car, night or day. Inside the car I needs more light to I keep the sunroof shade open
Luong Nguyen
wai
Steve
I had mine hard wired and all seems to be working good. I have not plugged it into the computer yet so when I do I'll update more.
Vantrue Customer
Great dash cam, great resolution. I found it a little confusing to setup, but problably because I only have linux computers. I have to circunvent to get it configure but I asume that a Windows system would be easier.
Belinda Bayoune
5.0
The most important thing here is quality and well worth the purchase.Reviewed in the United States
This is my second vantrue dash cam and each time it get better than before. i must admit that I have never actually went back and watched replay until it was needed. The quality is excellent, sound clear. Yes there are cheaper dash cam but if you want quality this is your cam. Thank you for a job well done.
breana
If you're thinking about buying it do it honestly it's the best camera that I've had so far and I've had about three
James Head
It is a very convenient device. Only one wire is nice compared to having 3 strung though the car with other brands. The mic only pics up my voice though. Can't hear passengers, even with computer volume at 100%. Also would have been nice to choose one view to display, instead of the split screen, which is small to begin with. ON a positive note, Seems to be well made, and I like that the cameras can be individually adjusted.
AO
Grant P.
This camera is good if you are an Uber Driver though the rear facing camera is not adjustable. It runs on a capacitor so if you want to use parking mode you will need to install it to be powered with the vehicle off. The screen is small but so is the camera. If if you are looking for a decent quality/ priced camera for Uber this one will work. If you want a rear facing camera facing out of the rear window this is not the one for you. It would be better if the rear facing camera was adjustable.
Stan A Dimitrov
Camera is good. Suction cup is complete garbage however. Dosn't stick to the windshield at all since day 1 no matter what I try.
Aziz
Charles Meyer
Andy G
I have been using this product for 2 months or so. Works as advertised. It’s sturdy and does not move when you hit bumps.
Taylor Capers
Elizabeth Wickman
It’s a great camera. I just wish I didn’t lose the wire to it and the thing that stuck to the window.
Vantrue Customer
I sent an email to customer support over a year ago I believe in December 2018 asking for a replacement on the dashcam mount as it came defective or did not work, I never received the replacement or an email back from them at least. Waste of money and time...
Brian Hillard
Had one 'event' that was recorded, in addition to every other ono-event and normal driving experience. After the event happened, I brought the cam in to save the event vid on my computer. Re-installed the cam in the car afterwards, cam recorded (or so I thought) as normal (red light blinking, etc.) Had another event in which I needed the footage. Cam never recorded ANYTHING after the first one.Whoever programmed the cam's recording did a horrible job, because now I'm out footage. Worst is that you have no way of knowing whether the cam is properly saving the footage. you just have to flip a coin and hope you have footage you can retrieve.Kinda makes it pointless to own a camera that you don't know whether you can access the evidence, doesn't it?
Nam Nguyen
D.P.N.
The Menu button got stuck and became unusable after about 3 months of use. The unit stopped recording shortly after. It's been a piece of junk since. I've recently order 2 dashcams of different brands, both of which (pair) cost the same (after coupon) as one VanTrue N2, $200. My new ones (having Sony lens) have been great, dual front+rear cams, much better video quality and reliability comparing to the Van"False" cam.
Elvin Pimentel
Superman Dark Side
The audio and video are crystal clear. I really love this product. Especially with being an Uber/Lyft driver
Tusklo
I have this dash cam in each of my two cars. The video quality is perfect.
Dean
Bought my 1st dashcam for my military daughter to have for daily commute to work. The setup and ease of use far exceeded my expectations. All the features work flawlessly and since I matched it with a solar usb charger, it can work in parking mode the entire day. The video and audio quality are superb and we enjoy watching the videos of the commute when she gets home. This is my 1st dashcam and I definitely want another for my car. The Vantrue customer support is another amazing feature. Had a firmware update question and their response was swift and helpful. Rare thing these days to get such fast responses via email. Highly satisfying product and company support.
Ronaldo MacDonaldo
I'm not a picky consumer when it comes to fancy materials and features I'll likely never use. This camera is great and I won't call it a dash camera as it really should be up by the rear view mirror to make sure you get the best inside/rear view from the internal camera which is rear facing. The higher up mount allows me to see out my rear hatch easily, I'm debating on an actual rear camera as this seems okay for now.The packaging is quality! Which really surprised me as this product, like about 75% of all products, is made in China. The instructions say origin of manufacturer although I could not find this on the outer marketing packaging box anywhere. However, the manufacturer understands that just because it is made in China it does not have to come in a cheap box to save pennies. I, for one, do not mind paying more for better products even if they are from China, I want QUALITY. The packaging and instructions and included parts are made well, even though with cheap materials. You can tell quality control is strong with this company. The product through the instructions and packaging are QUALITY and Made In China! Something I speak highly of when I come across a strong product made in China. I must promote the understanding of quality!As far as the actual camera goes. It is higher quality than your standard $50-$80 dash cams on Vantrue. I have two ~ $50 dash cameras from Vantrue and the quality difference is like those fake Nintendo game cartridges compared to the real ones. Will both items do what they say? Yes, sort of. The materials are better, the plastics, the metals, etc... The quality is just higher with this camera V2 Pro Uber dual than those cheaper cameras, trust me. The build feels solid like it has the correct screw mounting locations and so on. The dust covers and rubberized plastics instead of hard form plastics, should hold up much longer and keep seals tighter. You can tell when development goes into products and the manufacturer did a good job. ( An after thought as I purchase the wiring kit, and the GPS add on mount. I wish there was an alternative clamp style mount that allowed for great clamping with no vibration and also for the GPS add on to remain. With that said let's hope the suction cup holds! Fingers crossed!)With that said the video and sound quality is excellent in my opinion for a dash style camera system. Will this present motion picture audio and video for playing later? Absolutely not. But, it does capture interior and exterior video in crisp clear images with no stuttering or shaking from what I could tell. Sound is beautifully captured inside and out for what seems to be up to about 25 feet outside a cracked open window of two neighbors talking normally outside their house on a quite morning as I drove by. With this in mind careful what you say on camera if you crash or anything as it will record your words so don't admit fault on camera if you didn't do anything wrong.The video sizes I am recording are 1920x1080 60fps (although it may really be 30fps) dual with interior 1920x1080 at 60fps (this is why I think it may be 30fps each front and interior total 60fps)The video file sizes of roughly 10 minutes of driving are 1.3 MB each in total. So about 20 minutes worth of HD video (front and back video at 10 minutes each) is total of 2.6 Mega Bytes, As far as I can tell that is a very reasonable file size for the quality of the video AND audio that is stored on the card. I have a 32GB card in the camera now from my older dash cams and this would take a while to cycle through the storage memory before wiping data.I have ordered a 256GB Samsung Evo Plus memory card from BEST BUY!!! I read the reviews on Vantrue for the recommended memory card and it says that there are tons of FAKES ON Vantrue for the storage sd cards. I bought from Best Buy and if you read the questions on this product review page the manufacturer of this actual dash cam says to NOT buy from Vantrue as there are obvious fake memory cards being sold directly through Vantrue. It's a shame as the Best buy card is about 8 bucks more expensive, but for it to be real is PRICELESS!Get this camera and a nice recommended sd micro card from Best Buy or likewise actual store and you are set to Uber Lyft or freakin drive across your country!!!
J. Kami
Great value, quality, look and functionality.
Vantrue Customer
Cynrie's Zoo
I would have like to have given this product a 5 star, unfortunately because of the window mount it is not possible. I received my Dash Cam on the 20th and we installed it on the 21st, now here it is the 25th and the ball that allows you to move the cam around separated. 4 days are you kidding me! The Cam itself is fantastic just be prepared to by a extra mount.
Vantrue Customer
Works well but the camera screen is too small, liked my previous order better.
truman
I only gave this a 5 star because it did everything as advertised then after 13 months it just started to die led kept flickering on and off power in and off I used it for Uber and Lyft now I have to buy a new I would have expected for a 200$ dash cam it would last longer I guess I’ll find a different brand
Gustavo Siqueira Candido
Mamamel
the camera never keeps date and time correctly. now TWICE it has stopped recording data and not captured much need stuff from a crash. it like to start hanging onto all recorded footage and doesn't delete to make room for new. the windshield mount gets very loose and you cant keep the camera pointed in the correct direction. i should have learned my lesson after first time it messed up on me then i was involved in a hit and run while on the highway and what do you know. NO FOOTAGE SAVED. JUNK!!
Vantrue Customer
Great product and customer support. Highly recommend the camera.
Snylog
$250 (with the GPS mount and a 256 GB card) is a lot cheaper than a rideshare customer saying you did something to get your account banned or losing the "he said she said" in a traffic accident!I hardwired mine to the map light (only on when the vehicle is running) through the headliner as it's stated to be a 0.3 amp draw. The camera is tucked just under my rearview mirror for best inside view of the truck cab and outside visibility of the surroundings.Be sure to check your local laws on 1 party vs everyone having to know about being recorded. I am not a lawyer, but in my state, it's 1 party consent and my vehicle is my private space so there's no expectation of privacy for someone riding.
Boburk
Like their prior version, this one uses a lithium battery that can't handle the heat of being in a windshield. Why would they design a dash camera they can't handle the heat of being in a windshield? In the picture with the three batteries, far left battery is from the original n2 camera. Middle battery is from this pro camera. The right battery is a new battery. You can see the two batteries from these cameras are bloated, no longer work, no longer hold time. When the camera doesn't hold time, it records over random video clips instead of the oldest one.
Enoc
Absolute need for any rideshare driver!! Keep yourself clear!! Excellent night vision, superior road view!! Just overall a great camera, still holds up even with my mtx 9500!! I got the GPS mount, and the hardwire kit, an absolute must!!
D. A. Perkins
My son loves this. Easy to install
Shya
I was in an accident and it did notsave the file like it was suppose to. I have been trying to get a hold of customer service but have had no luck. Do not waste your money on this horrible product. I was refunded for the product, customer service was good.
The Man
This camera is great to have for ride share and just to have in the car in general!! This is competitively priced and I have had my camera since 2018. I did have an issue that was due to a firmware update and Vantrue worked with me to resolve my problem quickly. I would not only buy their products again but would definitely do business with them again!!
E. Staveley
I have bought 2 of these so far. The 1st one had a battery issue where it would not retain the date and time. Customer support took care of me and sent me a replacement unit once they received my defective one.They were very helpful in the process. The only thing a little confusing was how to contact them. Email or Facebook are the best ways.I am satisfied with the product and it already has flawlessly captured an incident where I was rear ended.I would recommend their product for others without hesitation.
Habibullah Rafi
Can't save the charge even for a minute. Low quality.
Vantrue Customer
Very good overall device. Has all the features you want in a front dash and driver facing cam. Would buy another tomorrow.
Steve T.
The video quality is way above average. Between day and night time driving, this thing is awesome. You can read license plates and also the interior video is pretty good.
Safety matters. We believe a dash cam with top quality and strong performance is very necessary for every vehicle driver nowadays. That's what we do at VANTRUE, developing high end dash cams and providing top level services.
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