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Aaron Murphy
2.0
Only worked for two yearsReviewed in the United States
For the price of this camera I expected it to last longer. The camera stopped working after two years. Contacted customer support and due to being out of warranty they said they couldn’t do anything.
Ngoc Nguyen
Got this dashcam as a present in May 2019. After one year of useage it works really well with recording auido and picture. Lots of options in the settings. After a couple of months I guess the internal battery went cause the settings keep on resetting. For a $200 camera I wouldn't expect the battery to die so fast.
acthad
The camera had all the correct default settings. I just inserted the micro sd card, charged the battery, attached the windshield mount, and plugged in the power. It was up and running in less than 10 minutes. When using the provided cigarette lighter plug, it turns on when you start your vehicle and starts to record. It turns off when you turn off the car, you won't run out of memory card space since it will loop and overwrite the older videos. But if the G-Sensor detects an accident that video file is automatically Protected from deletion. Good 1080p video quality. The night vision for the interior at night was a little dark and grainy but it is more than clear enough to see what is happening. It is a nice small package with good build quality. I would buy another one if I needed a 2nd one for another vehicle.
Goodjai
I've been using the VanTrue N2 Pro for over a year. It has worked well with no issues recording day and night right up until the moment I needed it. I was recently in a serious car accident where the video footage would have been helpful. I took the camera home, plugged it into my computer and found that last file which would have contained the accident wasn't complete, therefore it couldn't be viewed. Both the interior camera file and the forward facing camera file were corrupt. I assume the accident corrupted the file because the two files being written weren't able to be written in full, that left a partial file which cannot be opened by the viewing software. In my opinion this is a serious design flaw, if a camera isn't going to properly record an accident what purpose does the camera serve?
Slane1996
I was looking for a dash for the longest time and i wanted a dash cam that can look good and was easy to detach. And with this I was able to remove it without disconnecting any wires at all , furthermore the quality of the dashcam was pretty good and so far i haven't had any problems
Tiny
Absolutely love it. This could be the most easiest to installed. It took me 15 mins to install in my car plus reading instruction. So far, the graphics is 1080 like it described, it works well not a problem I seen. The quality is fair, because the cam is light but it did the job as recording.
Vantrue Customer
I've been Ubering for a while now and finally had a car accident. I wish I would have had a dash cam. Now I do and I could not be more happy! The dual camera is perfect for ridesharing! Clean picture. Especially the front facing. The inside facing could be better for at night. During the day, the inside camera is perfect. Thank you so much! HIGHLY RECOMMEND for anyone doing rideshare like Uber or Lyft.
Diego E.
I bought this camera in Aug 2018, and had no issues with it. It has a good image quality, but I just got into a car accident and the file became corrupted. I can see the clip before the accident and right after accident, but CANNOT see the actual accident footage. Whats the point?!!!!! The videos become corrupted due to the impact or something. I tried using different softwares even file corruption repair software and it wont work. Not worth the money if it wont work when I actually need it.
Word C.
The quality of the recordings were good, and the cab view was fantastic, very few other products have the dual camera of this quality. BUT. Unfortunately the recordings were sporadic, even after getting the specific EVO sim card they recommended. I had finally gotten it working, or so I thought, and stopped checking it regularly. Then when looking a year later, it hadn't been recording for months. Customer service helped me figure out the battery was dead and wouldn't hold a charge (I assume that's why it would never get the date/time correct) - but I had bought it a few days over 2 years ago and the warranty was expired. I wanted to like this camera, and put forth effort to it working - but I will have to move on to a different brand. I need to know it's working and not be worried, if something happens, it wasn't recording.If anyone is having trouble with the suction cup sticking - I bought a sticky pad to go between it on the glass and it never fell after that. Of course removing it wasn't as easy then.
Sri H.
I recently purchased it and I was able to install it easily in my Ford Escape.Night vision camera and easy to mount stand are incredible.
Duy Phan
One of the best product I have bought. It records days and nights. I was able to go back and see what hit my car yesterday!
Jon
Had an issue with my cam, and Vantrue was very helpful and fast in replacing it. Ariel provided me with great customer service as she always responded quickly and professionally. I wish every company was like this.
Bhola Bhala
They won't honor warranty unless it's bought from them or their authorized dealer. 2 weeks into opener and camera won't stay on. Contacted multiple times and got nowhere
Ado
Suction cub used to have the camera mounted on the windshield is not getting power anymore. And it smells like burnt electrical components. I disconnected everything and connected the usb wire straight to the camera and that works. This could cause a FIRE! I need a new Suction cub with the usb connection for my N2 pro camera. Please. Thanks
Emanuel Salinas
Warning!!! it may put your life at risk do not buy I was driving and the suck mount fell as I was exciting the Freeway and I almost crashed got it on video!! Literally I want my money!
Lawrence
Dennis Xayadeth
This little thing is perfect for anyone in need of peice of mind when it comes to your car. It's compact and video quality is great. Interior camera goes for night vision to normal automatically. Perfect for RideShare drivers too!
Seiji Arimitsu
Won’t record for weeks/months.Video quality is fine when it actually records.I had two incidents now.1. During a mobile car wash the guy washing the car let the wiper slam into the window instead of letting it down easy. There was a huge crack on my window when I left work late. I went home and checked for the recording and of course it didn’t record. Didn’t record for a good two weeks. Thank fully the work camera captured enough that they accepted fault.2. I recently had an issue where I was backed into. Again I went to check for my recording and nothing there. This time for over a month.After the first incident I thought the memory card was the problem so I bought the suggested one. Obviously that didn’t solve the issue.If the camera can’t continuously function there is no point in having a dash cam.Images on captured videos a pretty good but again when it only records when it wants to it simply isn’t what you need this for.
*nightsbird*
This camera does great for what its purpose is. In the video I superimposed the night vision inside view. It records them as separate files. The controls are a little confusing to use but they have great tactile response. I uploaded the night video because I figured people would want to know more about it. As you can see the front lens distorts the light a little. The back does well. If you listen closely you can hear my blinker so it does pick up that incase you need it for court. The day video(no posted) shows fisheye type distortions at the edge of the picture. Both night and day seem to stabilize well without too much issue. Ovverall I would say if you are a driver this would work well for you
dave
Files get corrupted. Cannot view them. Does not hold a charge so it is dead all the time. replaced by MFG. Second one died after 10 mos.... THESE THINGS ARE JUNK
Rosiany
08/25/2020: i just got the windshield adhesive mount that arrived from China and not the cup suction that was mentioned by email. It came with a second adhesive for the windshield mount. I hope it doesn't fall again.Review - 2nd camera Pro: 08/08/2020After I complained they offered 50% off on a new camera.They said for me to buy a new camera on Vantrue and that they'll return 50% off back on my card, they just returned 25% of the value, saying that on the night that I bought it was with a deal discount, and wouldn't be able to give me the 50% that was promised. So I don't think that was honest by their part, but I accepted very unhappy.I'm still waiting to arrive the cup suction that is coming from China.*Also the SD Card from other brands doesn't work on this Vantrue Dash Camera, I had to return the Samsung one and get the SD from Vantrue that is much more expensive!Review -1st cameraThe camera works well and the image is good.However it keeps falling off from my windshield all the time. Plus the material isn't strong in hot days. The part the holds the camera started to melt this past weekend of 07/17/2020.Disappointed and I feel that I waisted my money :(
Stephen P. Rice
High quality camera that does its job well. I wouldn’t drive anywhere without a dash camera simply because of all the frivolous lawsuits people get into with car accidents.
WeeLittleSoul
Bought this for my husband and it’s made us much more relaxed when driving knowing that any incident will have video evidence. However, my husband also loves it because it records the INSIDE of the car as well and he now has taped evidence of any crazy thing I say like, “You were right, honey, and I was wrong.” Also, knowing you are recorded makes you aware of how much you cuss or how often you are gossiping. If you need to break these bad habits I highly recommend this camera.
dave
Files get corrupted. Cannot view them. Does not hold a charge so it is dead all the time. replaced by MFG. Second one died after 10 mos.... THESE THINGS ARE JUNK
Rosiany
08/25/2020: i just got the windshield adhesive mount that arrived from China and not the cup suction that was mentioned by email. It came with a second adhesive for the windshield mount. I hope it doesn't fall again.Review - 2nd camera Pro: 08/08/2020After I complained they offered 50% off on a new camera.They said for me to buy a new camera on Vantrue and that they'll return 50% off back on my card, they just returned 25% of the value, saying that on the night that I bought it was with a deal discount, and wouldn't be able to give me the 50% that was promised. So I don't think that was honest by their part, but I accepted very unhappy.I'm still waiting to arrive the cup suction that is coming from China.*Also the SD Card from other brands doesn't work on this Vantrue Dash Camera, I had to return the Samsung one and get the SD from Vantrue that is much more expensive!Review -1st cameraThe camera works well and the image is good.However it keeps falling off from my windshield all the time. Plus the material isn't strong in hot days. The part the holds the camera started to melt this past weekend of 07/17/2020.Disappointed and I feel that I waisted my money :(
Stephen P. Rice
High quality camera that does its job well. I wouldn’t drive anywhere without a dash camera simply because of all the frivolous lawsuits people get into with car accidents.
WeeLittleSoul
Bought this for my husband and it’s made us much more relaxed when driving knowing that any incident will have video evidence. However, my husband also loves it because it records the INSIDE of the car as well and he now has taped evidence of any crazy thing I say like, “You were right, honey, and I was wrong.” Also, knowing you are recorded makes you aware of how much you cuss or how often you are gossiping. If you need to break these bad habits I highly recommend this camera.
Rebecca Lopez
Hubby bought at my insistence since he was going to drive for Uber. Nothing ever happened, but I didn't want any chances taken. He has since quit doing that, but has installed in his truck for daily driving use.
Hssan Lachgar
To all folks out there who're intending to buy this product. Me and my 2 other friends bought 4 of these n2 venture dash cameras and only one of them worked. The 3 other items weren't working. My friends decided to turn the items and get the refund. However, I decided not to turn it and called them to replace the item and send someone to pickup the defective one because I don't want to go through the process of returning the item since they don't pay me for that extra job to label and take the item to UPS. Also what I have learned from this vendors of venture is that they would first try those defective items on new clients. So please don't ever buy this items if you don't want to go through what me and my friends have been through.
Jaime Garcia
Robert W. Weis III
This is the second camera that I owned from vantrue. The picture on this camera is unbelievable. Both the cabin view an outside view looks amazing.
M. Allen
David Vera
The system takes a little practice, but it’s very efficient and easy to navigate. Installation is simple. The infrared mode is very impressive and shows up very clear upon playback. I used the Samsung SD card that’s recommended by the company and it works very well. Removing the camera from the windshield mount takes a few tries before you get it right, but it’s secure.
M. D. Khan
Very easy to install and user friendly.. i m using loop recording on 128gb ssd i m relaxed and tension free abt storage..I recomend this product to every one specially who use there car more for work
Madison Summer
I got t-boned by a drunk driver that caused my car to roll over. Fire and rescue sawed out my front windshield to pull me out. It damaged my last dash cam that costed 50$ but I was able to recover the footage and use it in my settlement.After that accident, I needed a dual recording dash cam because I drive rideshare for LYFT and UBER.I picked this $200 dash cam In Hopes that money can buy quality.I plugged it in and checked it after a couple weeks. Everything seemed to be working fine. Good camera quality was good.Two months later, I noticed that the sound was not working. So disappointing but the camera still worked and it was past the refund date.It’s been a year and I just recently tried to pulled footage from the dash cam because I witnessed a car accident.My heart sunk that I didn’t have the footage. I just had random videos in no chronological order, months apart.I would never recommend this dash cam. What a waste of money. Your life depends on a reliable dash cam.I can’t refund it but I’ll be purchasing a new dash cam to replace it.I hope my honest review will help you find a reliable dash cam for your need.
Most Shumiun Nahar
The main purpose for using a dash cam is to record video footage during the driving and keep the driver safe from any potential danger like insurance claims, harassment,road rage, ride share claims etc. For capturing footage for these type of situation you need clean and readable footage. Venture N2 Pro is a camera that meets all these requirements. Do not get impressed by those marketing advertisement, if you want a classic camera, you can buy this camera without any hesitation. i have uploaded pictures that i capture with Ventrue N2 Pro cam and also with a similar configured another dash cam,you can find the difference easily. More over the packing is fantastic with a factory seal when you buy a new one which I didn't see this with other brands and large micro sd card capacity of 256 gigabyte are added advantage and makes sure you are using a premium product.
Rod
Slava N
I am using the Vantrue N2 Pro Dash Cam for about 20 months.Before that, I spent a year finding the dashboard camera which I can use without the problem and be confident that it will always work without any attention and maintenance.I checked 5 different dashboard cameras on the price between $60 and $150.Some of these cameras were acceptable to me in some parameters, but not acceptable for some others. I also found that the price not always correlated with the quality and the number of features.So, after the number of tries, I made a list of the features, which is important to me.Video quality. Most of the cameras have an acceptable quality of the video, even in the night, the problem is when I paused the play, all the frames are blurry, the license plates are unreadable, the human faces look vague as in the Google street view. This dash camera recorded video in good quality on any possible resolution. Every frame in the video has good quality. (Passed).360-degree view. Some dash cameras can provide this, but you have to have and install 2 cameras with 2 separate power. This dashboard camera has about 360 views with two cameras in one device. It is good enough for me. (Passed).The video recording with a motion-detecting in the parking time. It exists. I bought an optional Hardwire Kit and spent 30 min to connect it to the power seat fuse. Works as expected. (Passed).The dashcam should have a screen to make a configuration and setup and the accurate attaching to the windshields. It exists and good enough for the configuration. (Passed).Ability to save a video to the Cloud through WiFi. The function is not available. (Fail).Ability to record GPS position in the video. Available with the optional GPS Receiver Module (Passed).Good support. The Vantrue provided the best support for their product. I downloaded the latest firmware issued in May 2020. I also downloaded “Vantrue GPS Player” for Mac(!) issued July 2020. (Passed).Conclusion.Vantrue N2 Pro Dash Cam is small, reliable, and full of features dashboard camera.I am going to use it 2-3 more years without any problem.
Rocky
4.0
It is the go to dashcam for those who want inside and outside recordingReviewed in the United States
So I have been using it for three weeks, and It has been recording well. My car 12v outlet stays on even while the vehicle is off, so parking mode works very well for me. I have not had issues other than the mount falling from the windshield during scorching days, but I restick it on, and it's okay.
Matt Wright
Pros:-came nicely packaged-easy to install-long wire allows to be hidden in car-suction keeps camera on windshield and can handle the California sun-good camera quality-doesn't protrude out like an eyesore-software easy to navigatecons:-the date/time resets ALL THE TIME! It always goes back to 1/1/18 and I gave up on updating the date/time to now, every other day. I can't seem to fix this and it's a nightmare. I wonder if i ever needeed the footage, the date/time could be used against me. I could turn off the date/time but i'd prefer to leave it on
Vantrue Customer
Awesome videos excellent night vision only problem is the format of the videos have to be converted in order to view them on your cell phone
peter x pan
After couple years of using this camera. I still have it on my car’s windshield. The suck cup was great!! Only when the brutal summer comes. It will fall couple times. Otherwise there were no problem at all. The quality of the videos and picture were excellent. I was an uber driver back to 2017, and this one had save me a lot of times. If you are dring in nyc and this’s the camera you need to install in your car. You rather spend couple hundred dollars to save you couple thousand dollars if something happen and not your fault. Highly recommend for uber lyft drivers.
Richard P.
The picture and sound quality are great. My only issue is that the "Parking Mode" is not intended for overnight use, and even when I power off the camera it still drains the battery if I don't drive daily.
DRONOZYTE
Failed to record when mattered the most. Very dissatisfied and disappointed . I have two of these and now not sure if I can trust it.
Matthew Coates
I have owned this dashcam for close to a year and I have decided to write the review now so I can give a full review.Upon first installing I noticed the mount was loose. After trying to tighten it the arm never maintained position. I have tightened it to the point I feel like any more would cause damage to it. The cam still moves if pushed and if you have to make a sudden stop the cam will no longer be pointed where it was before.Final Review:Pros-Overall the cam itself is excellent.-The picture quality is phenomenal-The ability to support a 256GB micro SD card is a big plus.Cons-The mount is pretty poor quality and does not stay adjusted (If fixed this could easily be a 5 star and best in price range cam).I will update if things change.
Michael Reilly
I purchased the N2 Pro 11/21/18. It has been permanently mounted to my windshield ever since. I noticed that there are tiny fine cracks forming in a circular pattern around the center of the lens. The only way I can describe it is that it looks like a crystal formation. This is most likely from heat/stress to the plastic lens. This is causing the images to be blurry. I like the unit very much, however, Vantrue won’t respond to my support emails/inquiries.
Mark S.
Vantrue Customer
Jake
I thought this is a good dash camera but its not.Today I saw an accident in front of me. But after arriving home, when I checked the video footage from memory card, this camera didnt record any thing for that half an hour. The last screen it record is attached. This camera got into some issue and got stuck it seems.The camera was ON but it didnt record/stored for that 30 minutes. The video was not there in the protected video folder also. The memory card has videos until just before the accident and nothing till the car engine Stopped and started.Its not possible for the driver to check whether it is recording all the same(the blue blinking LED or the red dot in the screen). Moreover its a costliest camera in the market this is not expected for the price.Very poor. Cannot rely on this camera.
Matt
Customer support makes you repeat troubleshooting steps and none of their solutions resolved the issue of a dead battery. For a 200 dollar cam I didn't expect a dead battery
Marc Fowler
This is a great dash cam, very clear video quality and it records basically 24/7.However after the memory card is full it only loops a few last clips and doesn't delete the oldest clips.After 2 years in the Florida heat I have to unplug when I leave my car because the dash cam reboots over and over again constantly until it dies. As far as long term this is not a good dash cam and the setup process when I initially bought was annoying having to format the sd card and such.New updated mounting bracket is so much better than the old one as well.Overall good dash cam. But I will be trying other ones out.
PNR
This looks great visually, and worked as described. The screen was very small. I had a hard time discerning details on the screen. Not what I would like to show a police officer trying to prove my case. Also there was no wifi linking the phone to the videos. At this price point this should be a no brainer. It was my fault that I did nor realize this before purchasing, so it is not a "fault" or "problem" with the device. I did not see why this was so expensive compared to others in the price/option range, so I returned it. Rove makes one that does all this one does with a larger screen and links videos to your phone for 1/2 the cost, minus the rear facing camera.PR
Ed
Mine N2 “Pro” reset my settings repeatedly. Date reset to 1/1/2018 itself. Somehow it overwrites my records. My car got scratched today I check on this cam, unfortunately the record already get over-whited.
Masroor
David Cachia
Joshua
Lesley Shell
Wow I was very impressed with the first drive around video I got, I paid extra for the GPS $20 it's worth it just to get more data, fixes to your windscreen easy, it's a little fiddly taking the camera of the bracket, but I can get use to it, I would defo recommend this camera
seafood456
Get this camera if you have a teen driver. My son first time out along someone pull right out in front of him. This camera is worth getting for your teen car are wife car.
Eddy A.
The camera is more compact than expected, very lightweight. Installation was very easy and menus are straight forward and easy to understand. The star of the camera is the amazing image quality, along with the dual cameras. Both record crystal clear images. I am extremely satisfied with this camera. Plan on buying 2 additional for my daughters vehicles.
Famous Filmmaker
For two years I ran this dash cam with minimal problems. It just can't take the heat long term. I lie in a temperate region here in the Delaware Valley so the heat is only in the summer but this month the unit got fried somehow. One camera shows static and the other shows black. I'm a filmmaker and the picture quality was never good enough for anything creative. If you speed it up you can get something almost usable but no pro grade. That's OK. My main complaint is that it only lasted two years.
Randy S. Thomas
Bought this is Feb. of 2020 stopped working in July. Had it professionally installed. A week ago it stopped recording sound. I checked the settings, everything was fine. I checked the card it was working perfectly. I tried resetting it...nothing. Comes on, says hello then nothing. I am very disappointed in the life of this product. Update.. after emailing the company back and forth their solution was to give me a discount on another camera. Sucky product and company sucks.
Southside
I bought it for its size. It looks good and isn’t too large. Video quality is awesome. Don’t forget to buy a memory card with it. Wish it had one bottom to quickly toggle between camera modes like outside view only to inside outside combo view But that’s a really small deal. Love this camera
Amazingculinary
The camera workes find during day and night conditions. It records front and cabin video. This camera has all the standard dash came options, for instance, automatically saving looping video of an impact is shocks the unit.My only complaint about this camera is the mounting unit. The gyro started to weaken after about six months of use; it was not awful, but it was annoying.
smichaelc58
Had to use this when there was an accident in front of me. Very handy. Excellent viewing resolution so details can be seen and wide enough viewing angle to see enough detail for reporting. May get another for my wife's car.
ja57usa
This is my second Vantrue dash camera. I purchased the X1 Dash cam in 2018. The quality and features of that camera led me to purchase this one N2 Pro Uber Dual Camera. I drive for Uber a few times and the second screen for inside is perfect, the fact that it can capture audio is reassuring. I highly recommend N2 Pro Dual or any Vantrue Dash Camera if your in the market.
Jim Massing
Ok....camera works well but after 14 months the battery went dead I email the company for a couple days and the end result was they were not going to help me. I am lucky that Vantrue is giving me a refund because there is a 18 month Warrenty. I am not going to get into all the details but I gave the company everything they needed and I am 100% correct in deserving either a repair or replacement. My recommendation is not to buy from these guys because they will not stand by the product. Thank you Vantrue for doing your part.There are many other better option out there if you look.
Barbara B.
I got the optional GPS mount and have never had a problem with the mount coming apart. Sometimes, with the change of the seasons, the camera falls off the windshield. I wrap cable around the rear view mirror to stop it from falling so far.It captures excellent quality video and images. I recently had a blow out on the interstate and it captured it all, including the flying debris through the back window and I am driving a Grand Caravan. Will be buying another for other vehicles so I don’t have to keep moving.
Benjamin Barbour
I love pretty much everything about this camera -- picture quality is fantastic, dual cameras is extremely useful if you have to prove you were not distracted. The only complaint is the mount. Actually the mount itself is quite good but after the first 6 months of use, the suction only lasts a couple hours in the heat before the material deforms and it pops off. In my case it is always dangling when I get in the car every day and sometimes drops while driving. I've purchased the GPS mount so my hope is that it works better than the one out of the box... if not, might have to look into a more sturdy and permanent custom mount.
Rami
This is a reliable great Dashcam, records both inside the car and out. I purchased the previous version and that one did not have night vision for inside the car. This one has and its great.
Evan Satterlee
Love the 1080p quality when running both cameras simultaneously. I like that I can change the exposure on each camera separately as well. IR cabin camera night mood works great, and i like that i can set it to Auto mode so i never have to worry about getting the best picture quality every night. Audio quality also exceeded expectations.I bought the hardwiring kit as well to utilize "parking mode". The motion detector is almost TOO sensitive though, as I park in front of trees at my house and it picks the trees blowing in the wind a lot. Still, I'd rather have too much than too little here.Although this does not have WiFi capabilities, which I thought would be its biggest downfall, it can easily be plugged into my Galaxy S10e and I can view the videos / pictures right from my car that way. NOTE: To do this, you must first detach the camera from the mount. Otherwise the phone will just be used as an external battery.Highly recommend this product. I looking forward to capturing the roads ahead with this amazing piece of mind.
Tri Le
I have used Vantrue Dash Cam for about 3 years now, and they are really reliable. I just got this new model N2 Pro for about a week. This is the best so far, the night view is amazing if not the best out there. Worth every dollar.
APettyJ
I have been using the N2 Pro camera for 3 years now, and it has helped me a number of times, from accident investigations establishing I wasn't at fault, to determining which of my ride-sharing passengers left a mess in my car and needed to be charged for cleaning. I also believe that just its presence has discouraged riders from leaving false reports. Fairly easy to set up. Thank you Vantrue!
Vantrue Customer
Brian K Holbrook
I bought this for my wife and she absolutely loves it. She feels a bit safer knowing that it is recording what is going on and that she will have proof for the insurance company in case she gets hit again.
Vantrue Customer
I had an issue with the camera. I contacted customer service and they were very helpful and accommodating in having me send back the old camera and sending a new one to me. They were very responsive and helpful throughout the process.
CT PIX
man it's very impressive I can't wait to share my video of my trip....
ryan
Tyler Ensey
Went out to my car this morning to find that it had been broken into. Figured alright I'll just go look at the dashcam footage to see if there was anything to see. Turns out the camera hadn't been recording for the last year, even though it said it was and there were no error messages or anything. Thoroughly annoyed with this product.
Liang hu
It kept shutting off for some reasonWhat’s the point of having when i have to turn it on consistently
Qinsongjiang
This DASH CAM may not be suitable for me. I don't know what happened. I don't know why. None of my memory cards match this DASH CAM. I asked the customer service. They suggested that I buy a Vantrue memory card. But I really don't want to buy it. So I chose to return. I borrowed my friend's Vantrue memory card. But the recorded video is only 2 second. Very strange. May really not suit me. I decided that it might be my wrong operation. The items are good, I believe
Michael
I am a verified purchaser on Vantrue of the Van True T2 dash am. I am VERY DISSATISFIED with my purchase. No issues with video quality....BUT, the sound recording cuts out every 1/2 second (in/out/in/out...). So that’s a failure. Another item not listed is how files are stored. My device failed to record critical incidents that I could not find when checking the files. There are 2 folders. One for NORMAL and another for EVENT. It will randomly put clips in the EVENT folder and completely lose file clips completely! I am pissed off and will never buy another one of these again. I’m looking at Vantrue’s choice which is Apeman. Sounds weird, but I’ll give it a try after this fiasco with Van True. It sucks!!
DanielUSman
its really good quality camera but not good for 2nd season i bought 3 camera since 2018 and all three are damage because of poor quality battery inside which easily blast under the sunlight and now i am looking for something can stay for long under the sunlight temperature... camera quality is great
Vantrue Customer
I bought this unit, checked it and installed it. aver a year later when I had an accident, I wanted to pull the video and realized that it had only worked for a couple of weeks. I tried to get it replaced and they said it was past the time period for returns and they couldn't help fix it. Waste of money. I bought this for protection, totally undependable. Waste of money, bad customer service.
N. P.
First, I will say the picture quality is great. If you are looking for something to only record while you drive, then this will work great. When parked, the sensor is absolute junk. I get about 400 recordings a night living in an apartment with a parking garage. Sounds great right? I actually bought this because I am damn tired of people hitting my car and driving away in parking lots. The only recordings that never happened were obviously when someone actually broke into my car, sat inside, and looked through all my stuff as well as the time when someone rammed into the front of my car. How on earth does a sensor turn on when every random person walks by, but completely misses the actual events that involve damage to the car.
Tony Perrotto
Plastic piece that lock onto camera broke off and now the camera is usless! I have changed my review because the company sent me the broken piece at no charge. I place a lot of weight on customer service so thank you Van True
Sandra Durrell
I bought this product and I have had it for a little while now and one day I went into my car and my cam was not working. I plunged in the different parts of the cam to see what was working and what was not. I thought it was the cord that led from the power to the unit. Now hold on to your hats kids. I emailed the company and they answered right back and send me a new cord for free. I had to send an order number but that was nothing. NO fighting with the company. Just good service. Thank you.
LaPorcha Williams
Bought product 5 months ago. Dash cam does not hold battery charge.
Pete
This camera is great because it offers full HD with the front-facing and back facing camera. The night vision is spot on and the camera looks slick. Glad I spent the money
Mr. What
First, I bought this because of the glowing reviews. And the machine worked great the first few months. So I wanted to write a very positive review. But Vantrue halted the ability to leave reviews because it detected that there were too many positive reviews in a very short period of time. I don't know what this means, but it is potentially infers that people connected to the manufacturer were posting fakes.Today, the camera does not do the following:1) the recording never loops. it stops recording after it reaches the end of the card. i did reset the machine many times, and i tried multiple memory cards. therefore, you can miss events. the solution to this is to reformat the card every time you get in the car, but you need to keep doing this if you are on a long road trip and the card memory will not suffice for the length of the ride.2) as reported by some other users, there are random gaps in recording.3) the interface and menu system is extremely buggy.4) the device never holds a charge. so parking mode never works (the question of who hit my car while i was shopping will not be answered). in addition, the time and date stamps are never accurate. you have to keep resetting and like i said above, the confusing menu does not do you any favors here.5) the customer service is in China. they really tried hard, but they gave me the same solution many times that i should reset the device, or try another card. there was not enough understanding on their part to figure out how to escalate my case, or give me any other feedback.The video was great when it worked. I caught a road rage event on camera and was able to bring it to the police. Unfortunately, I learned that the police must see something with their own eyes (unless it is criminal) in order to use video evidence. so while this would work in an accident where your property is damaged, it does not work for road rage.be careful.
H. Tovmasian
This dashcam is responsible for ruining over half dozen micro sd cards. The manufacturer recommends using "Vantrue" micro sd cards, which is overpriced. They pretty much create a problem and sell you the solution.
Ariana
Love this dash cam. Honestly worth the money! What I love the most about it is that it’s not a huge dash cam and I can manage to hide it behind my rear view. I had a slight issue with the hardwire Kit I bought a couple months ago and contacted VANTRUE and they sent me a new replacement one, very helpful and friendly customer service.
Roy C.
This is a great product and a great price for the quality.
Rex
Garbage. Incomplete instructions, not simple operation and zero customer service. Very disappointed
Marvin
Vantrue Customer
First I want to say that every driver needs a dashcam of some sorts. I purchased this camera over a year ago and these are my thoughts.Good- The video quality is great. The night vision for the front camera is good and the night vision for the inside is even better. The camera handles changes in brightness very well. Audio is also really great. It is easy to save clips too.Bad- the suction cup looses its grip and falls about once every two months on mine. The viewing screen is small and not that bright. The officer on scene that veiwed my dashcam had some trouble veiwing it. The battery on mine has lost most of its charge.Final thoughts- buy this camera if you want a dual camera as the inside camera is very nice.
mike
does all that it claims and has a really great picture even at night, come on when i start my truck shuts off when I'm done but it will start again if it senses something( can turn that off if you want) this is my 2nd dashcam and very happy with this one. well made withstands Texas heat
Vantrue Customer
Very good camera and performs as advertised. However, the GPS windshield mount that comes with this particular dash camera does not fit.
Mert
After one year. Date and time options not working. Dont buy this product because it s pretty much expensiveEDIT: They contacted me about this issue and they gave me new dash cam after one year. brilliant customer service
Marcel kelly
Love this camera....if you don’t have it plug up it dies extremely fast but it’s overall An amazing product !
Mitchell and Ali
easy to use and gets good interior view in night vision. detail is not quite excellent, but very good. you can't read plates at any kind of distance. you need to be pretty close. everything is automatic once you set it up. the hardest part is remembering to download the files to your computer for storage!
Safety matters. We believe a dash cam with top quality and strong performance is very necessary for every vehicle driver nowadays. That's what we do at VANTRUE, developing high end dash cams and providing top level services.
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