Free Shipping: Delivery to your door is on us for any order.
Vantrue Customer
5.0
High quality camera and easy to setupReviewed in the United States
This Vantrue N2 Pro has amazing video quality compared to my previous car dash cams. It arrived in high-end packaging and the instructions were easy to follow. I did choose to purchase the hardwire kit, and it was easier than expected to install this as well after a few YouTube videos.So far, I'd recommend this product but I am interested to see how long it lasts in the summer heat.
J Stagaman
I blame YouTube for this purchase (too many dash cam videos). It was pretty simple to setup, the front camera image is clear and adjusts well to changing lighting, the back-facing camera actually captures traffic behind the car pretty well, and it’s unobtrusive next to the rear-view mirror.
Jared Washa
Bought this for my pickup just for safety. I’ve seen to many videos now where people have these mounted and it captures incredible moments or saves them from someone else trying to screw them over and they have proof to help them.
Vantrue Customer
Support has been great at answering any questions I had. Product works great. Well enough to get the plate number and video of driver the truck that bit my truck in the parking lot, then drove off.Was able to track them down and police issued a citation (and his insurance paid)
Qing
Very nice camera. Very easy to install. Picture very clear and never have an issue with the camera
The Ox
I've been a Vantrue customer for over 3 years. This is my 2nd camera I bought to protect our new car. They are: easy to use, have excellent picture quality, front & rear, and on top of that , have excellent customer service. I highly recommend these cameras to family & friends on a regular basis.
Mark Choate
I like this product. I work in law enforcement and I rely on my cameras.My only grip about this camera is when I got it, I had already had a few microSD cards (so dang small I was surprised I hadn't lost them). Once the card was full, It wouldn't record anymore. Loop recording was on, but it still, would not record. Long story short, after intense trouble shooting and other methods, I broke out the user manual and found a nice little line in there; "some cards may not (be) compatible with our dash cam, such as sandisk." I'll give you a guess at which kind of card I was using. I think its ridiculous you have to use a specific manufacturer of memory card, but at the same time i'm not surprised. Tech giants have required you to use certain accessories for years. Apple and Samsung are no different. Oh well.I'm currently waiting on my suggested Samsung microSD card to arrive.Other than that, Its a great camera; good video quality. I would definitely recommend.
Nobu
I recently bought this little N2 Pro Dash Cam after reading a lots of reviews.This product is awesome. It has everything I need. The instructions were easy to follow for setup and operation. Quality of the video and the sound clarity are unbelievable. And also It's excellent for night time. Making my driving very relaxed knowing that I am protected. You get what you pay for and the best Dash Cam I had so far.I will likely buy another N2 Pro. So we will have one in each vehicle. I highly recommend it to everyone.
Lex
Been using this for a while now. I would recommend this to anyone who wants a peace of mind.
Mr. Frodo
The camera itself is excellent, but it comes with a suction cup that is second rate and crap. They should have a second option in the box that comes with it for what this thing cost.
Stacy
Adam C
First this camera is built like a tank, I live in Arizona where is can be 120+ degrees in a car in the summer and this camera sits in my window and on, recording 24/7 and has flawlessly for over a year. The features it has including detecting movement works flawlessly!!! A year after removing it from my window to adjust the settings the mount broke. I contacted the company via email and first let me say they went straight to the point (Only took a day for the reply). They asked me for my address and a few days later a new mount showed up. They were amazingly kind in the emails and wasted no time fixing the problem!!! I would 1000x buy another camera from them!!!
Nathan bremer
Great night time videos, easy instalation. I would recommend a Samsung 256gb micro SD, and the hardware to permanently install this camera to make the most of its features.
Jeff Tobin
I haven't even had my dash cam for 1 week. I haven't even had my brand new 2020 Honda Civic Hatchback for 1 week and I've already been hit by someone not paying attention while changing lanes. Driver denied initial fault till I pointed to my dash camera. Already has this thing paid for itself because not only do I have the entire thing clear as day on 4k video I have video of the gentleman denying fault till I point to my dash cam. Video quality CRYSTAL CLEAR. Make sure you get the GPS Unit as well (didn't make a difference in the accident but doesnt change the fact it gave my precise location) Paid about $230 for everything already is saving me the hassle of arguing with someones insurance and a potential $1,000 deductible. Amazing Product. Amazingly Clear Picture. WELL WORTH THE INVESTMENT!
Michael
even the very expensive vantrue SD card that the company recommends doesnt work. stopped working entirely just after the return window ended. $250 down the drain.
Amy Lou
Chevy0846810
After a considerable amount of research, I finally decided to purchase this VanTrue N2 Pro Dash cam. After a week of using it I am very very happy with this purchase.It has worked flawlessly and is amazingly clear with a truly HD picture. The functions are perfect. The menus are simple and easy. This is EXACTLY what I was looking for and hoping to find.I use this dash cam every single day for a little over two hour commute and it has been working perfectly even in the intense southern heat.
Vantrue Customer
Great quality great photos and video love the quick save option great interior no version and exterior
Urlmrls
I enjoyed owning this camera since it recorded both inside and outside of my car, the picture quality is amazing! the only times where it didn't perform good was in very dark environments for the front camera, the night vision isn't as good as you think, but it will record just fine if you have bright headlights, my issue was that I hardwired the camera to have it on all day even while I wasn't driving so when there was no sources of light, it was hard to make up what was going on in the image, the night vision in the inside camera works great!I don't think it does well in super hot environments (Las Vegas) but if you have good tint in your car it should be okay, direct sunlight might have been the cause my camera's battery went out. I've owned this camera for 2 years now.it's got useful features like switching between different recording formats up to 1440p @ 30fps (only front camera)! Dual camera mode 1920x1080p @ 60fps but regardless of what format you pick the camera makes smooth video! you also have the choice of switching off the audio. there's a button to take a quick snapshot while you record, the user interface is simple and easy to use, and comes with optional GPS capabilities but you do have to purchase the adapter separably, they also sell an official "VANTRU" hardwiring kit that doesn't really require professional installation but it is recommended if you have no clue of what you're doing.It does lack over the air file transfer which I think would make this camera even better, as I mention before my internal cam battery is dead but still works as long as it's plugged in.Overall it is a great investment to protect yourself from the unprecedented events that might unfold while you drive!I bought this at full price but if you catch it on sale it is a great buy! I highly recommend this camera for daily use!
Vantrue Customer
Do NOT recommend. Worked great for a while, but the battery stopped taking a charge pretty quickly. Support was no help.
Kindle Customer
Such a great camera. Great investment. It's a shame I couldn't keep it because of how bad that job was. I drove for a couple nights without this camera, and people were awful. Mounted the camera and they were immediately on their best behavior. You can mute the conversation or capture clips with the press of a button. If you're driving passengers in a rental, you definitely need this kind of protection. But the passengers in my city are absolutely horrible, awful people. They're everything that's wrong with America and I have no doubt they'll very soon get exactly what they deserve. But that's actually a testament to the power of accountability and the value of this camera. I would NEVER drive without it again. Especially at night. That night mode is an absolute life saver.In the meantime, I'm out of the game. It's not worth the risk and the pay is garbage.
Jose Centeno
RAKIB
Jim Bellows
Thought the picture might be better for the price. Just a little better than Rexing brand, even when using highest resolution on front camera. Also, there is no provision to add a polarizing filter, had to cobble one on. You will want one with any dash cam.
Kyle Geinzer
I loved this dash came so much that I decided to buy two more as gifts to each of my parents. While I hope that I never record anything crazy with this camera, the piece of mind knowing you have video evidence of any situation you may find yourself in is great.
Warren
First problem, the USB charging port on the suction cup wouldn’t transfer power to the camera. Second problem, the suction cup constantly fails and falls down from the windshield so I finally glued it in place. Third problem, now the camera does not shutdown properly and goes into a reboot loop when exiting the car rather than simply turning off. Why do I care? Because the noise is terrible and when you turn off your car and don’t immediately exit it’s extremely annoying.
Mohammad
Desotapop
Marlen fuentes
Alba
What a great investment! The quality is great and sharp recording.Very helpful in case something happens in the car.
Gilbert lopez
Vantrue no pro is by far one of the greatest dash cams I own its very reliable and great quality for the price I truly enjoy the day to day security i get with it as I drive on a daily basis.
Brandon T.
Camera takes good video. Just wish it was less of hassle to transfer the video off. At this price range it should have wifi capability. I dropped two stars because it its been a year and the battery in the camera doesn't hold the settings when the car is off. This causes the date to reset and it only records one video file. We found this out the hard way after my wofe was hit and they drove off. She came home to have me pull the footage for the sheriffs office and it was then I realized what was happening.
samawi
First of all, the video quality is not the greatest. Especially night vision.The camera keeps going back to the year 2018 after each use.the internal battery will give you then seconds of recording. YES, 10 seconds.
motorhead clay
My first dash cam, so I don't have any form of reference. I can say it works like it's supposed to, I like the motion detection feature. The resolution is good in my opinion. The only thing I don't like is that the rounded camera lens protrudes from the housing and can be easily scratched when lose from the carrier.
Brett
so the battery does not hold a charge anymore and it only records random 10 minute videos. I can't rely on this camera to prove fault in an accident.the mount falls down after about a month.the cigarette plug is designed in such a way that pushes itself out of my spliter.
Bolbol
I need to update firmware and your site on Vantrue.net is not a secure site. How am I supposed to update the firmware on my n2pro? I paid over $200 on Vantrue when I had another account and it stopped working a year ago. I tried chatting with customer service on your site and they had no solutions. You need to update your site to a secure portal so customers that have purchased your product can feel secure communicating and getting support past point of service. This needs to be addressed immediately.
Joao Bezerra
Amazing camera!!!! Totally worth the money!!!!!
Anonymous
Has not worked properly since we ordered it. Does not seem to record anything. Wish we would have sent it back right away.
Drakula
lauren
Bought this after a cheap dash cam burnt out and you get what you pay for with this n2pro picture quality is good and you can actually see license plates.
dearciniegas1
Drew M
Worked great until the summer. I'm in the Midwest and it looks like once the summer heat hit, the battery fried. The battery is completely integrated, so it's a bit of an undertaking to replace it. It still works while hardwired, but you need the battery for the last 5-15 minutes of footage to reach the memory card without corrupting when the car shuts down. The lense already seems to have melted slightly, giving the footage a wavy feel as the car moves.I wouldn't purchase this if you lived anywhere that gets over 100F.
Kannan Krishna
HUILAI ZHANG
Brad Cook
4.5 stars... I really think this dash cam works great. The picture and sound quality are outstanding. The reason for the 4.5 star rating is the suction cup isn't holding the camera to the windshield on really hot days. As it warms up here in south Texas, I keep finding it hanging from the power cord instead of stuck on the windshield. I've tried to get it to stick better but when the windshield gets really hot, it falls off. It didn't do that when it was cooler out and it doesn't fall while I'm driving.
Leonardo
Fozle
sanjay
I bought this camera 2 years ago still working as new. Video quality is very good and the build quality is perfect.
Aaron Bitker
Mathew
Antonio Buenaventura
This is my second Vantrue Dash Cam. I found the Vantrue N2 Pro an excellent camera for my car. Because I used Samsung micro endurance 64GB memory card, I was able to format the in less than 15 minutes via my Macro Pro laptop. The menu setup and the system setup are both very easy to use and very well explained in the user manual.
nrml1
It's been said that it is better to have it and not need them need it and not have it. For what it is this camera is a little pricey. Add to that the suction cup stopped working a while ago probably because where I live there are rarely any clouds and the temp is steady year round at 74f/25c.
Emily_derp
I've owned this for over 2 years now, and it is a technological nightmare. You either have to clear it every few days of driving or gamble on it actually properly overwriting old footage which it rarely does. Turned parking camera off, yet it still records all day even sitting still. I regrettably suggested this to family members, of which 2 purchased this camera, both of which have the same issues. This camera does also not seem to remember the date saved after changing it, nor does the GPS attachment show the speed without using their software.
Mulder
The camera is of very good quality.Parking mode works really nicely, the night vision of back-indoor camera is nice.The camera is working under extreme hot temperatures and shows good resiliency in that manner.It has a nice set of configurations that can be adjusted according to user needs.Beyond features of the camera and performance, I would like to mention the customer service.The customer service of Vantrue is one of a kind - the best I ever encountered with!It begins with answering any question regarding the configuration of the camera, from the first day I purchased it.You get very professional answers within a very short period of time, generally, within the same day you submitted your question.In addition, Vantrue brand is having a special care to the customers in terms of the warranty.The warranty period is 18 months- which gives the customer a lot of confidence in the product, and believe me these aren't just words!I had to replace my unit after 18 months because lithium battery got malfunctioned.The customer service was allowing me to ship my item after 19 months or so - because of Corona times.I got in return a brand new product, very impressed by their service.To sum up I'm sure my next camera will be Vantrue as well :)I wish that we will see soon cameras like N2 pro but with Wifi access and being able to monitor the car remotely- in parking mode.Thank you Vantrue
Vantrue Customer
I use this thing every time I ride. I will now always have a camera in a car, it’s just part of the cost of ownership to me. I will say it’s worth having it hard wired, you can do it yourself. Good unit though.
N.G
Garbage. Does not actually record and if you click on the save button while driving it records from the moment you press it forward. That would be a great feature if i could predict accidents. I hard wired it to my truck and it turns off randomly. Got in accident and it was off. Put the SD card in my computer and it had a bunch of random clips from long ago and nothing consistent.
Jackie
I’ve had my unit for around a year after an accident and needed something that was as close to 360 in view possible since the accident was from behind. Price was hard to beat and so is peace of mind. I have had some issues due to my memory cards not being quality but aside from that it’s a solid unit. Being a photographer imagine quality is important and this unit is surprisingly impressive. Audio is not bad at all. Menus are simple but kind of clunky but that’s okay. There has been very solid support for this unit as it’s been updated via firmware a few times and that is very important to know they stand to improve their product. Besides some of the purple tint issues from earlier software, original suction cup failing and coming back to my car with a hanging camera, lack of WiFi/BT connectivity which is okay for the most part and sadly a couple of dead car battery a few times because I didn’t hardwire until later on, I have no problem recommending this unit to everyone that has asked me about dash cams.
Alex
GEORGE S.
So this recordings comes in blocks, but for some reason not everything is recorded and you do not control that or now which part of the day is hopefully nothing important.
OneBolt
After a few months the battery lasts about 15 seconds. I understand most of the time you are driving and it's plugged in, but if you own a foreign car or a Jeep, if you turn your car off, you no longer record, even if you want to. Otherwise, the picture and video quality is great and easily accessible on a laptop. No accidents, so I haven't had to move any files though.
Matt
I've been in two situations where the camera WOULD have been great to have, if you are driving it can work great for recording. If you are parked it doesn't work for what it is designed for much at all.Event 1. Someone broke into my car, they didn't take the camera. Turns out the overwrite function wasn't working despite it being enabled. Had to remove everything from the SD card to get it to work again. Didn't end up have the video of the guy who broke into my car.Event 2: Someone hit my parked car and left. Guess what, the camera didn't pick it up, despite the damage being done to my front bumper! Not to mention even when it does pick up a car, it seems to be VERY late, meaning by the time it detects motion it is too late.TLDR: If you have your car kept in a garage at home and work, then you should be fine with this camera. If you want parking protection, you will be out of luck with this camera. They will hit your car, break into your car, and something functionally will go wrong with this camera.
JAVIER FERNANDEZ
Codi
Love this product. Have a single cab truck with limo tint all around. Great quality great night vision great product! Highly recommend. You won't be disappointed!
Michael Zhang
I bought this cam 1 year ago, it looks a promising dashcam and features dual cam which I love. The picture is good. and I mounted on the back window to record the accident from the back. I was testing it for a couple of days and it performs just as I expected.However, there are 2 major design issues got me frustrated.1. Battery died after 1 year usage, so the system does not store the correct date, then the new record with the same file name will be overwritten immediately.Recently I take it off and check how many days record it can store, I found there are only a few and they all recorded on 01/01/2018. Supposedly there should be records at least for days. I tested it then found the battery has died.So here is how it works. If the battery died, the system won't store the correct date and time, every time when it got powered, the date will be reset to 01/01/2018 00:00:00. The cam using date and time as the file name, that being said, every time you power the car and the clip is named with this date and time, and it keeps overwrite the file with same name. By the end of the day, there is only a couple of file on the card all named with 01012018 + time. The 01/01/2018 00:00:00 one got overwrite most. So now this cam is no use to me.2. Suction mount getting loose and your camera will drop.The reason I found the 1st issue is because recently the suction mount getting loose in the hot days. There is some air between the pad and the window glass. Don't get me wrong, it was tight when I mount it, but the way they design the mount will give a constant pulling force in the center and over days the pad getting uneven in the center. So no matter how hard you push the pad onto the glass, there is some air that will be heated up then the airtight is gone.I can't imagine if and accident happened and it drops off then when I want to check the file, it only has a record named as 01/01/2018.
JV
This dash cam works very well: good picture quality and it's easy to retrieve video files. However, mine only lasted about a year before dying in the heat of my windshield, which imo isn't long enough for the price tag so I can only rate it 3 1/2 stars.
Vantrue Customer
I believe that i just have a defective camera. Hopefully it isn't too late to return it.I have this paired with the Vantrue Hardwire Kit and it is installed correctly to a constant power. The camera will frequently turn off while driving, or right after starting the car. It absolutely won't turn back on unless you turn the car off and on again. Parking mode doesn't work correctly and it doesn't alert you if there was an impact while parked. Whether parking mode is on or off, the camera will turn off at a completely random time after turning the car off. After anywhere from 5 seconds to 30 minutes. The g-force detection works but it doesn't highlight and save the recordings, it only starts recording if it wasn't already.EDIT: It was defective. Customer support was amazing and helpful with my return. Thank you!
Randy
No complaints with this dash cam so far except once in a great while the suction cup on the GPS comes loose from the windshield, usually after a very hot day. I clean the windshield and stick the dash cam back on, then I add a strip of blue painters masking tape across it and tack it onto the windshield so that even if it comes loose it does not fall on the floor.
Tivo
I like how it is sleek and compact I love it so far.
David Johnson
I'm a part-time Uber and Lyft driver. These cameras are working very well for me. I'd recommend them to anyone looking for a little extra security in and outside their vehicle.
Kezia
I love this product! The camera quality is great and it's easy to use. It's also relatively easy to set up.My only complaint is the mount. It barely lasts 6 months if we are lucky. The suction cup doesn't stay put, and the hinge also becomes loose that the dashcam keeps swinging all around when we are driving. My husband got tired of it swinging and falling off, and the many replacements, that we ended up putting it on lower and almost to the dashboard, just to keep it steady, although it doesn't have very good view.The Vanture CS is good though, and sent me my first replacement mount. They also said they have new and better mounts now, so I might try those.
Snakeyees
Love it works great. No more hit and runs now I got them on camera
Achim
This is a great dash cam for rideshare drivers. Both exterior and interior views have great quality. With firmware update (may not be necessary for new orders) it will take 256GB micro SD card and record about 24h of full resolution front and back, which will cover you for three 8 hour shifts. But please purchase a card that is made for day can use our chances are it will not last long. So if some complaint comes after a day or two you're still covered.The only two flaws I found are that the suction cup occasionally let's go and drops the camera as well as that the GPS option forces the camera quite far down on the window. The GPS receiver into which the USB plugs is going straight up and is fixed in that position when mounted.
Vantrue Customer
Samantha
I'm having a very hard time getting any footage from off of this camera. It worked fine until a month ago. I purchased this just a little over a year ago. I have a good quality, fast SD card with 64 GB of storage.
MyReview
Great camera with good front and rear capture. Just make sure if you work/live on a base that its off and not recording, if you unplug it turns off automatically after 5 seconds (will make a noise). I keep my wires connected to the camera and the power plug sitting on the passenger seat when unplugged. Better to be safe than fined.
T.
The battery fianlly has burned up only after a year. It looks good in black but obviously a bad color of choice as a device hanging on a winshield directly under the sunlight all day. I now am going to get another used unit and paint it in WHITE.
Blaise G LaMay 1st
Excellent dashcam. Nice and compact. Beautiful picture quality and the night vision is great. I'd recommend this dashcam to anyone.
Mamun Abdullah
Daniel Spendlove
GLB
Easy to install and seems to be working just fine. I like the feeling that everything is being recorded.
David C. Laffler
I bought one of these in Feb 2018, and liked it so much I bought a 2nd in July 2018. I have hardwired both to my vehicles and use approved SD cards. The cameras always chimed on and off when I got in/got out of the cars. I particularly loved the inward facing camera and the picture quality.These are solid-feeling, well-made cameras. No loose casings and appear to be good materials. I felt very good about finding them. So why the 1 star?Yesterday I was sitting in a parking lot and a guy didn't negotiate a turn well while towing a camper trailer. He struck my vehicle with the side of the trailer and tore the front bumper and headlight off, and pushed the fender in. I was lucky in that he was a nice guy and we exchanged info with no problem.I went to file a claim with his insurance (after taking pictures) and stated I probably had dash cam footage too. When I went to retrieve the footage it was not there. The minutes prior to the incident were there (on the road to the location) and some time after the incident was there, but no incident recording. What if it had been a worse situation?I went to review the other footage from it and noticed there are gaps in the recordings. The camera is set to record in continuous loop mode. I took the other one out of my Jeep to review it. There are gaps in it's recordings too. I did some Googling and found a couple forums that mention this issue as well.I reached out to Vantrue saying that I do not want compensation, but that my confidence in their product is severely damaged. I offered to return the units to them should they like to analyze them - since it's a possible/widespead issue. Their response:Hello D,We feel very sorry for the incident and for any inconvenience caused to you.Most of the time, the camera can record an accident.But if the incident is severe or for some reason the power is disconnected during the hit, the camera will lose power and thus probably won't be able to record the event. This happens occasionally.We apologize for any inconvenience caused to you.If you want to file a case, we have some tips.You can report this to local traffic policy to file a case and have them check the owner of the vehicle from the road video for you.If you bought insurance for your car, you can file a case and have your insurance company compensate you.Hope this information helps you.Best Regards,HelenVantrue Customer Service Team--I responded with clarification that I don't need advice filing a police report - just that I wanted to make them aware of the issue. I am pending a response and will update this review.UPDATE 05-07-20They responded after some confusion/language barrier issues. They offered some incentives - a discount and an SD card. Fair enough, but not interested. The product didn't function as intended. As stated, this is a product that only has to work once, but HAS to work that one time. The end result of the two emails below is:1. They know there is an issue with the intermittent recording, most importantly.2. They will take the cameras back for analysis with another offered incentive. I will be sending the cameras back to them.Hello D,Thank you for waiting. My manager reviewed your case and asked me to express our apology to you.A. Among all the reviews on N2P, some reviewers mentioned that the camera can't record an accident; other reviewers mentioned that the camera captured the accident (some of them sent us the videos via email). You may also check Vantrue FACEBOOK page. Some users often upload videos to FACEBOOK and YouTube.https://www.facebook.com/vantrue.live/B. Yes, we are aware of the camera performance during an accident. There are some technical restraints about this and some of them is difficult to control. We have been trying to improve this. We apologize for any inconvenience caused to you.To make the camera capture the video, there are some conditions:Sometimes customers use an over-used card or card that is designed for phones, the camera can't write videos into the card during extreme circumstances. Or the camera had been used for a long time and all the camera components are not as sharp as before. I noticed that 2 of your camera seem to have passed the Vantrue 18 months warranty period.When a car gets hit, the camera will sense the vibration and record, saving the video at the Event folder.There are some factors that may cause the videos to disappear:1. The accident was beyond the monitoring range of the camera.2. The vibration was not big enough and the video was saved at the "normal folder".3. If the accident happened at the end of a video clip for just a few seconds, the whole clip will be saved at the "event" folder, but the rest of the accident will be recorded into the next clip, and saved at the "normal folder", so please check both folders as per the time of the accident.4. When the card was stuck at that moment, then nothing can be recorded.5. If the accident was severe and break off the power supply off, the camera won't record at that moment.6. When the event folder takes up 30% of the whole memory card, the event videos will recycle themselves, meaning the old event videos will be erased. Would you please check this? If it is possible, please send us the screenshot of the videos close to the time of the accident.C. You mentioned that your camera doesn't record videos anymore.Would you please help check what firmware version does your camera have and update firmware to V37? (Go to System Setup->System Info)To express our apology, we would like to send you a Vantrue 128GB card as a gift if it records again.The sales team is also willing to offer 30% discount for N1Pro, N2 Pro, N2, T2, S1, or X4 model.--Hi D,Thanks for your time to read this email. I hope I'm not interrupting you. This is Ariel from Vantrue store.1.So sorry that we didn't bring the pleasurable using experience for you. We appreciate your sharing and advice, and we would try our best to solve it.You can return the defective item to the following address, so that our product department can examine them and analyze it to improve product quality better and avoid the same issue.WXDT + Troy Li1101 Executive Dr ,Richardson, TX 75081 US334-372-6136/972-333-4401(Remember to take out your SD card and don't ship it back.After ship it, please send us the screen shot of the shipping receipt. Thank you!)2. I just noticed that this camera warranty has expired. According to our warranty poliy, we cover 18 months free replacement warranty for the cameras.To express our apology, if you need a new camera, we can offer a 30% discount for you to buy our N2 Pro dashcam.If you don't need it, please don't worry, we have applied to the manager to refund you $30 as compensation. What do you think of it?Many thanks for your kindness and understanding.Have a lovely week. Waiting for your reply.Best regards,ArielVantrue Customer Service Team--As a customer I certainly appreciate their apologies and effort to make it right. I am not interested in a replacement from them but on this situation there's only so much they can do. For their effort I will adjust my review up a star - but the fact remains the cameras MAY be unreliable to however many people have bought them until the intermittentMy advice is caveat emptor.
John
Great have nothing bad to say. A little bit of a PITA to set up good watch a you tune video and you will be golden!
David T. Kreal
I've had this dash cam for nearly a year now, so I figure it's a good time to give an overview of my experience with it.To this point, it has worked without issue and only ONCE has the mount failed me and come crashing down, and I'm still not sure what happened, but it hasn't happened again since so I'm chalking it up as a fluke thing.Video quality is solid. It isn't mind-blowing, but it's enough to see what's going on and not make you squint too much. I've thankfully not had to use it for legal purposes, but mostly as a precautionary thing. I did use it to help document my trip down to North Carolina last summer and the footage came out pretty good. Night time footage is again adequate. Given the size of the camera, I can't complain.It's relatively easy to use and is generally a set-it-and-forget-it type of thing, at least in my use case. They do recommend reformatting the memory card once a month or so, which I have not been doing because I'm not always good with that sort of thing, but so far it continues to work. It doesn't seem to be affected by temperature extremes as it functioned fine in both summer and winter in Northeast Ohio.Overall, I'm happy with it and the interior option is a nice thing to have, particularly since you can see through to the rear window in case someone gives you a tap on the backside.
RS
SuzSam
the camera is good however the Suction Cup Mount is so bad it keep falling cant not stand with the sun heat.
SmOkeS76
I purchased this immediately after finding my car vandalized. I felt at ease for awhile knowing I had a dashcam but then I received a ticket. I searched the footage to see when I ticketed but somehow the camera stopped recording & froze. The camera did capture a vehicle hitting my parked car but I was only able to get the exact moment of impact & not a couple seconds prior to it. Good picture/video quality when it works but unreliable. I plan on ugrading to a better dashcam ASAP, preferably 1 with WiFi capabilities...
Bryan B
Really nice camera I will recommend it to any body
Nazar Mohammad Agha
Vantrue Customer
GeorgiaCotton
Initially the camera was great.I got the GPS mount & it worked for about 8 months.After I program the settings I want, the camera will randomly turn itself off and revert to default settings.Nearly got in an accident today, and guess what- no video because it was "saving data" at the time.Records in 30 second intervals in default mode & takes about 10 seconds to store data.It's almost like you have to run 2 cameras to capture it for sure.Trying to update software & see if I can salvage the $200 I spent on this thing.
John R. Sherwood
So I have the Vantrue N2 Pro that is the version before this one. They don't sell the one that I have anymore. I thought I would go ahead and share my experience with others because I've had this camera for over 2 years.I drive for Uber/Lyft so having a camera that filmed out front of the vehicle and inside the cab was crucial. You just never know who you're going to pick up these days. The video quality is superior out in front of the vehicle and inside the cab as well. You can set this thing up to shoot just outside of the vehicle but why do that when you can film yourself singing to your favorite song.So I've had a couple of issues. I did remedy those issues, so I will share them in case someone else is having the same problem. Mine came with a non GPS mount. That means the mount that came with it did not push the GPS. I had to buy a separate mount for that. Personally I would offer this camera both ways, with that GPS mount or without. Once I got the GPS mount everything with the camera worked and it displays all the information at the bottom of the video for you.As far as options go, there are a lot of options that you can fiddle with inside the camera. You can set this for loop recording but I don't use that I've got a 256 MB card and I record my entire night of driving along with everywhere else that I drive. I keep all video on file for about 6 months and then I delete out about a month at a time.As far as the camera itself I can't say that I've really had any issues. It's worked fantastic for the past 2 years. As far as the GPS mount goes, that's another story. After getting my first GPS mount it quit working after about a month. I did some troubleshooting and I couldn't find a fix so I figured that the GPS mount just went bad. So I bought another one. About 3 months after that that one went bad as well. Well the odds of getting too bad GPS mounts to me, are kind of low. after digging a little deeper and doing more research I came across a forum of a guy that has a completely different dash cam with a GPS mount but the GPS was never working for him. Someone else suggested him moving it down the dash a little further away from any rear view mirror or electronics as it maybe getting interference. I did that and voila, GPS is working again. So near as I could tell I was getting some interference from my rearview mirror.The other issue I had was with the mount as well and that was with the knuckle. This thing tightens down but it does loosen up if it's too cold or too hot. That was my issue. At first I put a tiny piece of paper in there and that held pretty good for a while. then I put a little piece of a toothpick in there and that did the trick for about a year. The only reason I changed the mount out was because I found an upgraded mount online. So for anybody having an issue with that knuckle that might be a fix, either a small piece of paper, cardboard or a toothpick.I've been thinking about upgrading to this version of the camera but I'm not sure what the upgrade will bring me I haven't done any research into that yet. but for anybody thinking about buying this camera I'm very happy with this camera and I've used it for two plus years without fail.I've dropped it several times in the rocks and in the snow and it still works just fine.
Mike
poor quality mounting materials for top dollar item... other than that, its great!
Vantrue Customer
Purchased this camera in preparations for an extended RV trip. Was amazed at the quality of the videos. With the expanded size of SD card this camera accepts, allows for many hours of video capture. Would highly recommend this product.
Charlene S.
I think I already reviewed this camera, but here is an update.My daughter was in an accident, it wasn't her fault and we have the video to prove it. The car that hit her was a husband and wife in their 80's, my daughter was alone. When the accident happened he wouldn't talk to her and she said that he seemed mad at her. They were driving side by side and he turned into her passenger side. I told her to go home and download the video. She originally was not happy that I got a camera with dual cameras.He told his insurance company that my daughter turned into him and he had a witness. His insurance company said they were done, end of story. (yes I sent to video to the other agent and he said he believes his client and was done, I don't know if he even looked at the video.)I the interior video shows him turning into my daughter and then turning back out into his lane. The forward facing video shows that she never left her lane. We were told that we would have to have the car fixed and go into arbitration, so that is what we did.Today I received an email (3 months later and $3000) that we won the arbitration and will be getting our deductible and car rental reimbursed to us.I purchased 2 of these cameras at $125 each. And in the long run it saved me about $1100.I did pull my SD card out last week just to double check and it has been recording since August 2019 so I will need to look into it and my daughter's camera isn't recording at this time either, but she contacted the company and they sold her a new SD card, but still not working. She can't reach them but will continue to work with them. We think maybe they are closed to COVID 19.If you don't get this camera I still suggest the dual cameras, this camera really does have a clear picture from inside shooting through a side car window. It saved us.
JonAnne S. Sattler
michael
CRZCUSTOMS
SharpDressedMan
I bought 3 units total. One for my mother, one for me and one for my aunt. My mother got into a near fatal accident and when I reviewed the footage it only showed the aftermath of the wreck. The car was destroyed and apparently you're supposed to press a button on the camera to save the footage or it keeps recording and deletes the old footage. It will only keep 5 minutes at a time on loop recording mode. I reviewed the footage to see 5 minutes of nothing but a wrecked car and my mother already passed out. She can't possibly hit the save video button after she's been in a wreck and nearly died. The car was left running and the continued looping saving 5 minutes of useless footage while deleting anything of importance to the cause of the crash. Okay now I turned off the looping feature but you now have to constantly manually erase the old footage which is time consuming. I didn't mind putting in that extra work but then it failed me again on another occasion. I was robbed outside of my house in my car while the camera was rolling. I tried to transfer the footage to my computer and only one video was transferred successfully. I put the memory card back into the dash camera to review the footage there and it completely wiped all the files automatically. Not even one video was saved. I put the memory card back into the computer and all the files were corrupted and the card required reformatting. My aunt saw how useless it was after it failed me and my mother during critical times and she just put it away in a box. I paid for three of these. $200 x3, $600 down the drain!
IHSAN ALJASSANI
Bobby Rost
The picture quality is amazing! It was really easy to set up!!! I did also get the GPS mount and feel it's worth the extra money (but wish it came together as a package). I have a few friends that have dash cams and they all like this one better than theirs. I would 100% buy again!!!!
Safety matters. We believe a dash cam with top quality and strong performance is very necessary for every vehicle driver nowadays. That's what we do at VANTRUE, developing high end dash cams and providing top level services.
COPYRIGHT © 2024 VANTRUE ALL RIGHTS RESERVED.