My first dash cam purchase. Seems to work great and I'm very pleased with the quality and ease of setup. The app however doesn't work well at all even after multiple attempts, updates, setting changes, uninstall and reinstall steps.
I bought two of these because I have been concerned about people making false claims against our business vehicles with commercial insurance. Hasn't happened yet, but want to be prepared in case it does. I watched a set up video online and determined I could figure out how these work with relative ease. Everything arrived as promised in packaging and feel so far that it is a very solid product. I contacted customer support about a longer cable for the rear camera (the one included is long and should work for almost all applications already) but we have an extended Cargo Van so the cable was about 4 foot too short to reach. They responded quickly and offered to send us a longer cable for FREE. Awesome! I couldn't find a longer USB c to USB c on Vantrue - so this is great! We had also already purchased some USB c to USB c connector and second cord, but that does not work to extend the length of cable. Signal or power won't work that way.I am very pleased with purchase and appreciate the customer service I have received.
I chose this dash cam because I wanted to upload and view recordings on my phone and computer. I can't get it to work. The picture quality is good. If I could get the cam to sync to the app it would be 5 stars. Buying one for my daughter as a gift but will choose a different cam.
Product impression: It does not look cheap. It’s well built and the outside feels like rubberized. I left it in a car through very hot summer and still no issue.
Very good resolution: See the photos. Both interior and exterior resolutions are good. Interior of my car is black leather and the person is wearing dark blue jacket but the camera still shows a good image. I redacted the face but details are pretty good. Vehicle license plate numbers can be read on 1080P (outside)/1080P(inside). The menu also offers a higher resolution but then it does not offer dual camera views.
Easy setup: Good suction cup/holder is very steady and not shaky. Well built, plug and play as the factory setting is already good for most users. Menu and buttons are simple and easy to understand. Good user interface.
Excellent/responsive customer: Customer support by email is very responsive and genuinely interested in resolving a customer’s concerns and issues. It generally takes 1 or 2 days to response but they do get back to you. They also don’t hesitate to offer exchange a defective dash cam under warranty after trouble shootings.
Optional GPS: Quick fix GPS antenna and enables speed of a vehicle stamps on video files.
Suggestion: Use good quality micro SD cards made for frequent write/delete like SanDisk High Endurance Video Monitoring. Check once in a while to make sure the files are not corrupted. Reformat every 1 or 2 weeks. Keep one extra SD card as backup. Throw away and get a new one if SD cards keep corrupted or turns on/off the dash cam. Also, always use OEM cable and charger. Connect USB directly to the dash cam rather than through the holder or GPS antenna if you are having any power issue. Update firmware only if necessary so that you know if the dash cam experiences some issues you can spot the issue.